Floating Receptionist & Admin – Family Centre Hub

One YMCA Group; Watford; On-site; GBP 18,000 - 24,000; Part time

Job summary

One YMCA Group is seeking a Floating Receptionist/Administrator to provide a warm, professional front-of-house service and comprehensive admin support to the Family Support Team across centres in Hertfordshire and beyond.

The role requires strong organisational and communication skills, a valid UK driving licence, and willingness to travel between centres. It is a casual, varied-hours position with flexible daytime shifts.

Qualifications

• Level 2 Qualification in a relevant field is desirable.
• Valid UK driving licence and access to a car during working hours.
• Willingness to travel to/among Centres and drive for business purposes.

Responsibilities

• Deliver front-of-house service to families, professionals and the public with discretion and confidentiality.
• Provide administrative support to the Family Support Team, including data entry and record keeping.
• Support the Family Centre Hub and locality team, organise events and take minutes as delegated.
• Signpost families to appropriate services and ensure issues are handled promptly.

Skills

Organisational skills

Communication skills

Telephone manner

Education

Level 2 Qualification in Customer Service or Administration

Tools

Data entry systems

Job description

One YMCA Group is seeking a Floating Receptionist/Administrator to provide a warm, professional front-of-house service and comprehensive admin support to the Family Support Team across centres in Hertfordshire and beyond.

The role requires strong organisational and communication skills, a valid UK driving licence, and willingness to travel between centres. It is a casual, varied-hours position with flexible daytime shifts.