Float New Home Sales Negotiator

Team Resourcing Limited; Grantham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Team Resourcing Limited is seeking a New Home Sales Advisor to cover developments around Grantham. The role requires weekend work (Thursday to Monday) and entails managing enquiries, tours, reservations and handovers with a focus on customer service.

You will coordinate with in-house teams, promote mortgage options, and drive sales while ensuring high standards across show homes and public areas.

Qualifications

• Minimum 1 years recent UK New Build experience.
• Must be a car driver and willing to travel up to an hour.

Responsibilities

• Take ownership of sales across developments, show homes and public areas, conducting monthly audits to maintain high standards.
• Handle customer enquiries via website, telephone, email or walk-in, logging details and converting to site visits or appointments.
• Qualify customers, establish moving timelines, needs and financial scenarios to secure reservations, maximise revenue and margin.
• Promote use of company-recommended mortgage brokers and solicitors to help customers meet purchasing deadlines.
• Secure customer reservations and progress sales with in-house legal teams and sales admins to ensure timely completion.
• Maximise unit upgrades, process orders, take payments and ensure all options are installed before completion.
• Be the primary point of contact for customers, delivering high levels of service and aiming for high recommendation scores.
• Complete administrative and reporting tasks per company policies and timelines.
• Undertake new home inspections, flag issues with site management, introduce customers to their new homes and provide aftercare at defined intervals.

Skills

New Build experience

Car driver

Job description

A float New Home Sales Advisor position has arisen within this established New Build Developer. The ideal location for the successful candidate to be based is Grantham as you will be covering developments in this area or within an hours commute. The shift pattern for this role is Thursday to Monday so you need to be happy working weekends.

Duties include:

• Taking ownership of the development sales , show homes and public areas conducting monthly sales excellence audits to ensure all areas are always maintained and presented to the highest standard.

• Manage all customer enquiries (website, telephone, email, or walk-in) effectively and efficiently capturing details and requirement accurately via the inhouse database and convert to site visit or appointment.

• Qualify customers, establishing moving position and timescales, needs and financial situation. Develop credible solutions securing reservations with maximising revenue and margin.

• Promote and provide for the use of company recommended mortgage brokers and solicitors to ensure an efficient service for customers to achieve purchasing deadlines.

• Secures customer reservations ensuring sales targets are met, works closely with the in house legal teams and sales admin to ensure sales progress to completion efficiently and in a timely manner.

• Maximises sales of unit upgrades supporting customers throughout the selection process, processing orders, taking payment, and ensuring all Options are installed prior to completion.

• Act as the key point of contact for the customer, providing a high level of customer service maximising customer recommendation scores.

• Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.

• Undertake new home inspections ensuring any issues are flagged with site management and resolved prior to move in, introduces the customer to their new home, ensure familiarisation, and 'after care' of those customers at defined intervals following their move-in date.

Person Profile

• * Minimum 1 years recent UK New Build experience
• * Must be a car driver and willing to travel up to an hour