Flight Operations Specialist

Global Charter; Shoreditch; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Commission after probation

Job summary

Global Charter is seeking a Flight Operations Specialist to join its London team in Shoreditch. You will coordinate private jet movements, manage flight briefs, monitor live schedules and liaise with brokers, operators, airports and ground handlers.

The role offers a path to progression with salary growth and commission eligibility after probation. Ideal candidates are highly organised, calm under pressure, and excel at communication and multitasking in a fast-paced aviation environment.

Qualifications

• Experience in aviation/travel/logistics is advantageous but not essential.
• Proven ability to manage multiple priorities and work under pressure.

Responsibilities

• Prepare and distribute flight briefs and operational information
• Monitor live flights, delays, positioning sectors and schedule changes
• Coordinate catering, chauffeurs and other ancillary services
• Liaise with aircraft operators, FBOs, airports and ground handlers
• Ensure passenger and operational requirements are correctly communicated; maintain trip information in CRM
• Support brokers before and during flights
• Resolve day-of-flight operational issues quickly and professionally
• Assist with supplier invoices and booking updates
• Monitor active trips through to successful completion

Skills

Highly organised

Attention to detail

Calm under pressure

Strong communication

Proactive

Multitasking

Team player

Right to work in UK

Job description

Salary: Circa £35,000 depending on experience, with clear salary progression and commission eligibility following successful completion of probation

Working Pattern: Monday - Thursday in our Shoreditch office, 08:00 - 17:00, with Friday working from home.

Following successful training, weekend operational cover will form part of the role on a 1 in 4 rota, with 2 days off in lieu.

The Role

We are looking for a highly organised and detail-focused Flight Operations Specialist to join our London team.

Once a private jet charter is confirmed, our Operations team helps ensure every detail is correctly coordinated through to completion.

You will work closely with brokers, aircraft operators, airports, FBOs and suppliers, helping manage operational requirements, monitor live flights and resolve issues when plans change.

Previous aviation experience is not required. We are looking for someone proactive, reliable and comfortable working in a fast-paced environment where accuracy matters.

Key Responsibilities

• Prepare and distribute flight briefs and operational information
• Monitor live flights, delays, positioning sectors and schedule changes
• Coordinate catering, chauffeurs and other ancillary services
• Liaise with aircraft operators, FBOs, airports and ground handlers
• Ensure passenger and operational requirements are correctly communicatedMaintain accurate trip information and operational notes within our CRM
• Support brokers before and during flights
• Resolve day-of-flight operational issues quickly and professionally
• Assist with supplier invoices and booking financial updates
• Monitor active trips through to successful completion

What We're Looking For

• Highly organised with excellent attention to detail
• Calm and logical under pressure
• Strong written and verbal communication
• Proactive, reliable and comfortable taking ownership
• Able to manage multiple priorities at once
• Strong work ethic and team mentality
• Right to work in the UK without visa sponsorship

Experience in aviation, travel, hospitality, logistics or operations is advantageous but not essential.

The Opportunity

Global Charter is a fast-growing international private jet brokerage with teams across London, Miami, Los Angeles, Toronto and Dubai.

This is an opportunity to build a career in private aviation, working on international private jet movements for high-profile individuals and businesses around the world, with clear progression in both responsibility and earning potential for strong performers.