Flight Management Executive

Luxaviation; Stapleford Tawney; On-site; GBP 42,000 - 64,000; Full time

Job summary

Luxaviation UK is seeking a Flight Management Executive based in Stapleford Tawney, Essex. You will coordinate client and crew scheduling, manage non-dispatch services, and quote charter flights to maximise commercial opportunities while ensuring compliance with AOC procedures.

The role requires strong communication, VIP experience, and the ability to operate under pressure in a fast-paced environment. UK driving licence and commuting vehicle are essential.

Qualifications

• Minimum of 2 years’ experience within the aviation industry.
• Knowledge of ground operations and dispatch procedures.
• Excellent verbal and written communication skills.
• Ability to work effectively in a high‑pressure operational environment.
• Professional approach with the confidence to manage demanding VIP clients.
• Strong attention to detail and commitment to quality.
• Team‑focused with a respectful and supportive attitude.
• Flexible approach to working hours.
• Ability to learn quickly and adapt to individual client requirements.

Responsibilities

• Coordinate client and crew scheduling in conjunction with the Dispatch Team.
• Arrange and manage all non‑dispatch services for clients, including crew logistics.
• Quote charter flights, follow up charter leads, and convert bookings.
• Apply for owner release for charter flights where required.
• Monitor and optimise day‑to‑day operational costs.
• Provide oversight of the Dispatch Team and intervene when required in the client’s interest.
• Proactively identify potential operational disruptions and mitigate schedule impacts.
• Communicate promptly, accurately, and proactively with clients and internal teams.
• Ensure compliance with Operations Manuals and AOC requirements.
• Conduct flight watching, complete operational checklists, and monitor weather conditions.
• Provide operational support to nominated post holders as required.

Skills

Aviation experience

Ground operations

VIP service

Communication skills

High-pressure environment

Attention to detail

Team player

Flexible hours

Fast learner

Job description

Luxaviation UK is an award‑winning and trusted provider of aviation services for business leaders, celebrities, government departments, and private individuals.

With a diverse fleet of business jets, Luxaviation UK is one of Europe’s largest executive aircraft charter operators. The company has been named Best General Aviation Operator in the Baltic Air Charter Association’s Excellence Awards six times and has received Gold Awards in the Executive Aircraft category from Buying Business Travel magazine.

Luxaviation UK is looking for a Flight Management Executive based in Stapleford Tawney, Essex. The Flight Management Executive is responsible for delivering a proactive, coordinated, and bespoke client experience by managing flight operations, charter activity, and client requirements while ensuring compliance with the company AOC and maximising commercial opportunities.

Due to the location of our office, it is essential that applicants have a UK driving licence and access to a vehicle to commute to our office.

Key Responsibilities

• Coordinate client and crew scheduling in conjunction with the Dispatch Team
• Arrange and manage all non‑dispatch services for clients, including crew logistics
• Quote charter flights, follow up charter leads, and convert bookings
• Apply for owner release for charter flights where required
• Monitor and optimise day‑to‑day operational costs
• Provide oversight of the Dispatch Team and intervene when required in the client’s interest
• Proactively identify potential operational disruptions and mitigate schedule impacts
• Communicate promptly, accurately, and proactively with clients and internal teams
• Ensure compliance with Operations Manuals and AOC requirements
• Conduct flight watching, complete operational checklists, and monitor weather conditions
• Provide operational support to nominated post holders as required

Person Specification

Essential

• Minimum of 2 years’ experience within the aviation industry
• Knowledge of ground operations and dispatch procedures
• Excellent verbal and written communication skills
• Ability to work effectively in a high‑pressure operational environment
• Professional approach with the confidence to manage demanding VIP clients
• Strong attention to detail and commitment to quality
• Team‑focused with a respectful and supportive attitude
• Flexible approach to working hours
• Ability to learn quickly and adapt to individual client requirements

Desirable

• Charter sales experience
• VIP or high‑end customer service experience
• Leadership skills or experience
• Additional language skills