Flexible Store Shift Lead - Lead, Coach & Serve Customers

Tesco; Brechin; Presencial; GBP 22.000 - 23.000; Jornada completa

Descripción de la vacante

Tesco is seeking a Shift Lead to oversee daily store operations in the United Kingdom. You will lead a team, ensure outstanding customer experiences, and coordinate across store areas to resolve day-to-day queries. The role requires strong leadership, inclusivity, and a proactive approach to coaching colleagues.

Applicants should be 18 or over and ready to support diverse, sustainable store goals. Flexibility is valued, with shifts scheduled in advance and a minimum guaranteed hours per week.

Formación

• Experience in a team lead or management position in a fast-paced retail environment.

Responsabilidades

• Leading the team to deliver a great in-store customer experience.
• Working across all areas of the store and with colleagues to handle day-to-day queries.
• Building positive, inclusive relationships to help colleagues perform at their best.
• Leading the store confidently in the Manager's absence.
• Making balanced, flexible decisions and adapting to change.
• Coaching colleagues, giving feedback and modelling great service.
• Staying curious and seeking opportunities to serve our customers and communities.

Conocimientos

Team leadership

Customer service

Communication

Descripción del empleo

Tesco is seeking a Shift Lead to oversee daily store operations in the United Kingdom. You will lead a team, ensure outstanding customer experiences, and coordinate across store areas to resolve day-to-day queries. The role requires strong leadership, inclusivity, and a proactive approach to coaching colleagues.

Applicants should be 18 or over and ready to support diverse, sustainable store goals. Flexibility is valued, with shifts scheduled in advance and a minimum guaranteed hours per week.