Test Center Proctor & Admin — Flexible Shifts

Pearson; Wolverhampton; Hybrid; GBP 17,000 - 22,000; Part time

Job summary

Pearson in Wolverhampton is hiring a Test Centre Administrator to support exams delivery in a secure, customer-friendly environment. You will greet candidates, check IDs, ensure security procedures, and provide friendly service while adapting to shifts across mornings, evenings and weekends.

You will be instrumental in maintaining a quiet testing environment, monitoring for restricted behavior, and ensuring accurate test delivery with attention to detail.

Qualifications

• Must have school qualifications in English and Maths.
• Good customer service and teamwork skills.
• Experience with Microsoft Office is an advantage.

Responsibilities

• Welcome, greet and check-in customers/test-taking candidates.
• Comply with exams testing security and procedures and follow company policies.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with IT to fix issues in the Test Centre.
• Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations.

Skills

Customer service

Attention to detail

Team player

Flexibility

Education

English & Maths

Tools

Microsoft Office

Job description

Pearson in Wolverhampton is hiring a Test Centre Administrator to support exams delivery in a secure, customer-friendly environment. You will greet candidates, check IDs, ensure security procedures, and provide friendly service while adapting to shifts across mornings, evenings and weekends.

You will be instrumental in maintaining a quiet testing environment, monitoring for restricted behavior, and ensuring accurate test delivery with attention to detail.