Flexible Retail Shift Lead – Customer Experience

One Stop Stores Ltd; Claydon; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Flexible working hours

Community involvement programs

Diversity and inclusion initiatives

Job summary

A prominent retail company is seeking a Shift Leader to oversee store operations, ensuring a top-notch shopping experience for customers. As a Shift Leader, you will manage a team, coordinate daily tasks, and maintain store standards. Responsibilities include opening and closing the store, handling customer queries, and ensuring compliance with safety protocols. A passion for customer service and effective team coordination is essential. Join a workplace that celebrates diversity and invests in its community.

Qualifications

• Ability to lead a team in a retail environment.
• Experience in customer service with a focus on communication.
• Strong understanding of health and safety regulations.

Responsibilities

• Coordinate the team to deliver great customer experiences.
• Open and close the store, ensuring smooth operations.
• Manage internal communications and colleague queries.

Skills

Team coordination

Customer service

Operational decision-making

Health and safety compliance

Job description

A prominent retail company is seeking a Shift Leader to oversee store operations, ensuring a top-notch shopping experience for customers. As a Shift Leader, you will manage a team, coordinate daily tasks, and maintain store standards. Responsibilities include opening and closing the store, handling customer queries, and ensuring compliance with safety protocols. A passion for customer service and effective team coordination is essential. Join a workplace that celebrates diversity and invests in its community.