Retail Shift Leader: Drive Service & Team Success

One Stop Stores Ltd; Bath; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Flexible working options

Community involvement opportunities

Diversity and inclusion initiatives

Job summary

A retail company in Bath is seeking a Shift Leader to manage store operations, ensuring customer satisfaction and team performance. Responsibilities include coordinating staff, maintaining store presentation, and addressing operational queries. The ideal candidate has strong communication and problem-solving skills, alongside the ability to adapt and lead in a fast-paced environment. Flexible working options are available, reflecting the company's commitment to supporting employees’ diverse needs.

Responsibilities

• Coordinate the team to deliver the easiest shopping trip in the community.
• Opening/closing the store and completing duty cover for customer and colleague safety.
• Support the Store Manager for day-to-day operational queries.
• Ensure store cleanliness and product replenishment.
• Proactively manage queues for a great shopping experience.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

A retail company in Bath is seeking a Shift Leader to manage store operations, ensuring customer satisfaction and team performance. Responsibilities include coordinating staff, maintaining store presentation, and addressing operational queries. The ideal candidate has strong communication and problem-solving skills, alongside the ability to adapt and lead in a fast-paced environment. Flexible working options are available, reflecting the company's commitment to supporting employees’ diverse needs.