Retail Customer Champion — Flexible Working

One Stop Stores Ltd; Olney; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount

Flexible working

Job summary

One Stop is seeking a Customer Service Assistant to join our fast-paced retail team. You will be serving customers with passion, handling payments at tills, stocking shelves and helping maintain a welcoming store appearance.

You will also encourage customer feedback, work across various store areas, and follow safety and training protocols. This role offers flexible working options and values a proactive, customer‑centred approach.

Qualifications

• Retail customer service experience is advantageous.
• Able to work across multiple store areas.
• Comfortable handling payments and stock replenishment.

Responsibilities

• Serve customers with passion and pride, delivering natural service.
• Encourage customers to provide feedback via Have Your Say survey.
• Work across tills, online, replenishment, vending and stock routines.
• Follow training and the Think 25 policy for age-restricted products.
• Keep the store clean, safe and well-organised.

Skills

Customer service

Communication

Teamwork

Attention to detail

Problem solving

Tools

Cash register

Job description

One Stop is seeking a Customer Service Assistant to join our fast-paced retail team. You will be serving customers with passion, handling payments at tills, stocking shelves and helping maintain a welcoming store appearance.

You will also encourage customer feedback, work across various store areas, and follow safety and training protocols. This role offers flexible working options and values a proactive, customer‑centred approach.