Flexible-Hours Housing Support Assistant (Supported Housing)

CIH International Housing Group; High Wycombe; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive pay & pension

25 days holidays + bank holidays

Learning & development support

Wide range of benefits

Job summary

Riverside is seeking a Project Assistant (Supported Housing) in High Wycombe to support day‑to‑day housing operations in a 37.5‑hour week. The role includes logging incidents, preparing rooms for new occupants, and assisting with referrals and tenancy tasks.

We welcome applicants with experience in customer facing environments and an understanding of supporting vulnerable people. A practical approach to administration and IT is essential to maintain records and in‑house systems.

Qualifications

• Experience of working with people in a customer facing environment (essential).
• Understanding of supporting vulnerable people, with lived experience considered a plus.
• Basic administrative and IT skills to maintain records and in-house systems.

Responsibilities

• Support customers and colleagues in day‑to‑day operations and tenancy matters.
• Log incidents accurately and prepare rooms for new occupants.
• Assist with referrals, housing management duties, and administration tasks.

Skills

Customer facing

Vulnerable people support

Admin & IT skills

Job description

Riverside is seeking a Project Assistant (Supported Housing) in High Wycombe to support day‑to‑day housing operations in a 37.5‑hour week. The role includes logging incidents, preparing rooms for new occupants, and assisting with referrals and tenancy tasks.

We welcome applicants with experience in customer facing environments and an understanding of supporting vulnerable people. A practical approach to administration and IT is essential to maintain records and in‑house systems.