Flexible GP Receptionist/Administrator (Welsh-Speaking)

Aneurin Bevan University Health Board; Wales; On-site; GBP 18,000 - 24,000; Full time

Job summary

A GP Receptionist/Administrator role at Brynmawr Medical Practice within Aneurin Bevan University Health Board involves welcoming patients, directing them, and supporting the multidisciplinary team. You will manage the appointment system, handle personal information, and assist patients as needed.

Responsibilities include liaising with external services, signposting patients, and coordinating with clinical staff to ensure smooth patient flow.

Qualifications

• Experience in a customer-facing role.
• Excellent communication and interpersonal skills.
• Administrative skills including data entry and managing appointments.
• Accuracy and attention to detail.
• Ability to work independently and as part of a team.
• Ability to work under pressure.

Responsibilities

• Greeting and directing patients.
• Managing the appointment system and booking appointments.
• Processing personal information and handling requests.
• Signposting patients to the correct service and liaising with external agencies.
• Organising patient appointments and responding to enquiries.

Skills

Customer-facing role

Communication skills

Data entry

Attention to detail

Teamwork

Independent working

Education

GCSE/O Level English and Maths

Tools

GP clinical systems

Job description

A GP Receptionist/Administrator role at Brynmawr Medical Practice within Aneurin Bevan University Health Board involves welcoming patients, directing them, and supporting the multidisciplinary team. You will manage the appointment system, handle personal information, and assist patients as needed.

Responsibilities include liaising with external services, signposting patients, and coordinating with clinical staff to ensure smooth patient flow.