Receptionist

Bilsthorpe Surgery; Newark and Sherwood; On-site; GBP 21,000 - 25,000; Full time

Job summary

Bilsthorpe Surgery in Newark and Sherwood is seeking an experienced GP Receptionist to support front-of-house operations, handle calls, book appointments and manage registrations.

The role requires strong admin, communication, and organisational skills, experience in a GP practice or NHS setting, and willingness to work within NHS pathways.

Responsibilities

• Managing incoming calls and patient enquiries
• Booking GP appointments and signposting patients appropriately
• Front-of-house reception cover
• Processing registrations and general administrative tasks
• Prescription management
• Managing waiting lists
• Liaising with GPs and other healthcare staff
• Supporting data collection, reporting, and audit requirements
• Supporting management when required

Job description

We are seeking an experienced and highly organised GP Receptionist to join our busy and friendly practice team. The successful candidate will have previous experience in a GP practice or NHS healthcare setting and demonstrate excellent administrative, communication, and organisational skills. Experience handling referrals, managing clinical systems, and working within NHS pathways is essential. The post holder will be primarily responsible for carrying out reception duties, including:

• Managing incoming calls and patient enquiries
• Booking GP appointments and signposting patients appropriately
• Front-of-house reception cover
• Processing registrations and general administrative tasks
• Prescription management
• Managing waiting lists
• Liaising with GPs and other healthcare staff
• Supporting data collection, reporting, and audit requirements
• Supporting management when required

Please see attached job description. If you need any further information, please feel free to contact the Practice Manager (Jessica Morris).