Flexible GP Reception & Admin Specialist - Growth-ready

Dr Mittal & Partners; Normanton on Trent; Sur place; GBP 18 000 - 23 000; Plein temps

Résumé du poste

Dr Mittal & Partners seeks a dynamic reception/administration assistant to be a friendly first point of contact for patients, book appointments and handle queries. The role involves cross-site work within the PCN, with full training provided and opportunity for development.

You will support a team of GPs and allied professionals, manage EMIS Web duties, and maintain patient confidentiality while delivering excellent customer service in a busy clinical setting.

Qualifications

• General front of house reception duties.
• Proficient in EMIS Web and patient records handling.
• Manage appointments and patient queries efficiently.
• Follow Health & Safety and Practice policies.
• Experience in customer-facing role preferred.

Responsabilités

• General front of house reception duties.
• Understand and maximise the use of the clinical system (EMIS Web).
• Dealing with patient medical records in a confidential manner.
• Be trained and proficient in EMIS Web.
• Adhere to Health & Safety and Practice policies.

Connaissances

Front of house

Customer service

Communication (oral & written)

Calm under pressure

Willingness to learn

Formation

GCSE English & Maths

Outils

EMIS Web

Docman

Description du poste

Dr Mittal & Partners seeks a dynamic reception/administration assistant to be a friendly first point of contact for patients, book appointments and handle queries. The role involves cross-site work within the PCN, with full training provided and opportunity for development.

You will support a team of GPs and allied professionals, manage EMIS Web duties, and maintain patient confidentiality while delivering excellent customer service in a busy clinical setting.