Patient-First Medical Receptionist | IT-Savvy & Admin Pro

Highfield Surgery; England; In loco; GBP 21.000 - 25.000; Tempo pieno

Descrizione del lavoro

Highfield Surgery is seeking a GP Medical Receptionist to be the first point of contact for patients and visitors, delivering a high standard of patient care while providing administrative support and handling requests across clinical IT platforms.

The role requires politeness, confidentiality and IT literacy. Training on EMIS, Docman and AI platforms will be provided; duties include reception duties, handling queries, and supporting colleagues during busy periods.

Competenze

• GCSEs (or equivalent) in English and Mathematics (Grade C/4 or above).
• Strong commitment to maintaining privacy, discretion and confidentiality.

Mansioni

• Welcome patients, carers and visitors in a polite, friendly and professional manner.
• Deal with patient queries in line with practice protocol and support colleagues to handle queries via telephone, in person and online platforms.
• Knowledge of EMIS, Docman, AI platforms and related IT; training available.
• Open/close practice premises and maintain security.
• Maintain up-to-date notice boards, leaflets and patient communications.
• Support Equality, Diversity and Rights of patients, carers and colleagues.

Conoscenze

Polite

Confident

Motivated

Under pressure

IT literate

Attention to detail

Formazione

GCSE English and Maths

Descrizione del lavoro

Highfield Surgery is seeking a GP Medical Receptionist to be the first point of contact for patients and visitors, delivering a high standard of patient care while providing administrative support and handling requests across clinical IT platforms.

The role requires politeness, confidentiality and IT literacy. Training on EMIS, Docman and AI platforms will be provided; duties include reception duties, handling queries, and supporting colleagues during busy periods.