Flexible Front of House Cover Receptionist

LAH Property Marketing Ltd; Manchester; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Contributory Pension Scheme

Life Assurance

Wellness scheme

Job summary

LAH Property Marketing Ltd in Manchester is seeking a dynamic Cover Receptionist to provide professional front-of-house support on a zero-hours basis. You will ensure a welcoming reception, manage visitors and tenants, and support daily administrative tasks.

The role requires flexibility, a can-do attitude, and the ability to coordinae couriers and deliveries. You will work closely with building management to maintain a professional environment and promote excellent customer service.

Qualifications

• Candidate must be flexible to cover shifts as required.
• Excellent customer service and professional presentation are essential.
• Ability to manage a busy front desk and multi-task effectively.

Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required
• Building Management: Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem-solving
• Additional Tenant Experience: Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site's added value/promotional events and be prepared to support as required

Skills

Positive attitude

Flexibility

Calm under pressure

Customer service

Immaculate presentation

Proactive communicator

PC literate

Social media savvy

Facilities knowledge

Job description

LAH Property Marketing Ltd in Manchester is seeking a dynamic Cover Receptionist to provide professional front-of-house support on a zero-hours basis. You will ensure a welcoming reception, manage visitors and tenants, and support daily administrative tasks.

The role requires flexibility, a can-do attitude, and the ability to coordinae couriers and deliveries. You will work closely with building management to maintain a professional environment and promote excellent customer service.