Cover Receptionist

LAH Property Marketing; Manchester; Sur place; GBP 18 000 - 20 000; Plein temps

Avantages offerts par ce poste

Contributory Pension Scheme

Life Assurance

Wellness scheme

Résumé du poste

LAH Property Marketing Ltd in Manchester is seeking a dynamic Cover Receptionist to provide professional front-of-house support on a zero-hours basis. You will ensure a welcoming reception, manage visitors and tenants, and support daily administrative tasks.

The role requires flexibility, a can-do attitude, and the ability to coordinae couriers and deliveries. You will work closely with building management to maintain a professional environment and promote excellent customer service.

Qualifications

• Candidate must be flexible to cover shifts as required.
• Excellent customer service and professional presentation are essential.
• Ability to manage a busy front desk and multi-task effectively.

Responsabilités

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required
• Building Management: Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem-solving
• Additional Tenant Experience: Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site's added value/promotional events and be prepared to support as required

Connaissances

Positive attitude

Flexibility

Calm under pressure

Customer service

Immaculate presentation

Proactive communicator

PC literate

Social media savvy

Facilities knowledge

Description du poste

Cover Receptionist

Department: Temporary Cover Receptionist

Employment Type: Zero Hours

Location: Manchester

Compensation: £12.90 - £14.24 / hour

Description

Cover Receptionist

Location: Manchester

Salary: £14.24 per hour (including Holiday)

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception - Cover Representative to join our team.

As a Front of House Reception - Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required

Building Management:

• Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem-solving

Additional Tenant Experience:

• Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit
• Flexibility and adaptability with a strong team spirit
• Calm under pressure
• Understanding of excellent customer service delivery
• Immaculate presentation and engaging demeanour
• Proactive with excellent communication skills
• PC literate with the ability to learn new software and be socially media competent
• Additional knowledge in building/facilities management is advantageous

Benefits

Contributory Pension Scheme

Life Assurance

Wellness scheme, including a 24-hour confidential helpline and online GP

LAH Training Academy