Cover Receptionist

LAH Property Marketing Ltd; City of Edinburgh; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Referral programme

Wellness scheme, including a 24-hour©

Company events

LAH training Academy

Job summary

LAH Property Marketing Ltd in Edinburgh is seeking a Front of House Reception – Cover Representative to join our team on a flexible, zero-hours basis.

You will provide professional reception cover, greet visitors, manage couriers, and support building operations, with a friendly, can-do attitude and strong customer service.

Salary is £14.24 per hour (including holiday), with the role covering Edinburgh/Glasgow sites as needed.

Qualifications

• Positive attitude and a can-do spirit.
• Flexibility and adaptability with a strong team spirit.
• Calm under pressure ensuring professional service.
• Understanding of excellent customer service delivery.
• Immaculate presentation and engaging demeanour.
• Proactive with excellent communication skills.
• PC literate with ability to learn new software and be socially media competent.

Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations.
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner.
• Represent key stakeholders with a knowledgeable and positive approach.
• Effectively manage couriers, post, and all deliveries.
• Conduct general administration tasks.
• Submit weekly reports on site activity as required.

Skills

Positive attitude

Can-do spirit

Flexibility

Calm under pressure

Customer service

Excellent communication

PC literacy

Job description

Cover Receptionist

Department: Temporary Cover Receptionist

Employment Type: Zero Hours

Location: Edinburgh

Compensation: £12.90 - £14.24 / hour

Description

Cover Receptionist

Location: Edinburgh/Glasgow

Salary: £14.24 per hour (including holiday)

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception – Cover Representative to join our team.

As a Front of House Reception – Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations


• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner


• Represent key stakeholders with a knowledgeable and positive approach


• Effectively manage couriers, post, and all deliveries


• Conduct general administration tasks


• Submit weekly reports on site activity as required

Building Management:

• Develop effective relationships with clients, agents, and contractors


• Ensure the reception area is impeccably presented at all times


• Maintain pristine vacant spaces available for viewing


• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively


• Report and manage issues through the correct processes


• Prioritize building security


• Demonstrate a proactive approach to problem-solving

Additional Tenant Experience:

• Read the local amenities file in the site notes to understand the area you are stationed


• Be aware of the site's added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit


• Flexibility and adaptability with a strong team spirit


• Calm under pressure


• Understanding of excellent customer service delivery


• Immaculate presentation and engaging demeanour


• Proactive with excellent communication skills


• PC literate with the ability to learn new software and be socially media competent


• Additional knowledge in building/facilities management is advantageous

Benefits

• Referral programme


• Wellness scheme, including a 24-hour confidential helpline


• Company events


• LAH training Academy