Flexible Front of House Cover — Manchester

LAH Property Marketing; Manchester; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Contributory Pension

Life Assurance

Wellness programme

Training Academy

Job summary

LAH Property Marketing in Manchester is seeking a Front of House Reception – Cover Representative to provide professional temporary reception cover when colleagues are absent. You will greet visitors, manage deliveries, and support site operations with a welcoming demeanor.

The role emphasizes excellent customer service, flexibility, and the ability to work calmly under pressure, contributing to a well-presented building and positive tenant experience.

Qualifications

• Excellent customer service skills.
• Professional appearance and presentation.
• Calm and able to multitask in a busy reception.
• Good communication and people skills.
• Able to learn new software and basic social media tools.

Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations.
• Greet visitors and tenants in a friendly and professional manner.
• Manage couriers, post and all deliveries efficiently.
• Conduct general administration tasks as required.
• Submit weekly on-site activity reports to the management.
• Build effective relationships with clients, agents, and contractors.

Skills

Positive attitude

Flexibility

Calm under pressure

Customer service

Immaculate presentation

Proactive communication

PC literate

Social media competent

Job description

LAH Property Marketing in Manchester is seeking a Front of House Reception – Cover Representative to provide professional temporary reception cover when colleagues are absent. You will greet visitors, manage deliveries, and support site operations with a welcoming demeanor.

The role emphasizes excellent customer service, flexibility, and the ability to work calmly under pressure, contributing to a well-presented building and positive tenant experience.