Flexible Front Desk Receptionist (Casual)

SMT GB; Duxford; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly rate

Flexible working

Employee Assistance Programme (EAP)

Training and development opportunities

Job summary

SMT GB in Duxford, Cambridgeshire, is seeking a friendly Receptionist for our head office on a zero-hours basis. You will be the first point of contact for visitors, customers and staff, delivering a welcoming and efficient reception service while supporting the day-to-day running of the office.

This varied role suits someone who enjoys working with people, can multitask and takes pride in customer service.

Qualifications

• Previous experience in receptionist/front-of-house/administration or customer service roles.
• Excellent communication and interpersonal skills.
• Professional, friendly and customer-focused approach.
• Strong organisational skills with attention to detail.
• Ability to manage multiple priorities in a busy office environment.
• Proficient IT skills including Microsoft Office.
• Reliable, flexible and proactive attitude.
• Experience in busy office environments.
• Experience handling high volumes of calls.
• Knowledge of visitor management systems.

Responsibilities

• Greet visitors and contractors, complete sign-in procedures.
• Answer calls and direct inquiries to the right departments.
• Monitor and respond to the reception email inbox.
• Process incoming/outgoing mail, including Royal Mail posting.
• Maintain stationery and place orders within budget.
• Support colleagues with office equipment requests.
• Coordinate employee rental vehicle bookings.
• Schedule employee health checks and appointments.
• Provide overflow telephone support for busy departments.
• Communicate call-back requests to relevant teams.
• Assist with meeting room bookings, refreshments and deliveries.
• Arrange taxi bookings for visitors and staff.
• Complete shift handovers and close outstanding actions.
• Secure the reception area at end of shift.
• Provide general administrative support across the business.

Skills

Receptionist experience

Front-of-house

Administration

Customer service

Microsoft Office

Multitasking

Tools

Microsoft Office

Job description

SMT GB in Duxford, Cambridgeshire, is seeking a friendly Receptionist for our head office on a zero-hours basis. You will be the first point of contact for visitors, customers and staff, delivering a welcoming and efficient reception service while supporting the day-to-day running of the office.

This varied role suits someone who enjoys working with people, can multitask and takes pride in customer service.