Flexible Academic Administrator — Student Experience

University of Suffolk; Ipswich; Vor Ort; GBP 29.000 - 33.000; Vollzeit

Benefits dieser Stelle

Generous leave entitlements

Flexible working

Pension scheme (USS)

Staff discounts

Learning and development opportunities

Cycle to Work

Employee Assistance Programme

Zusammenfassung

University of Suffolk is seeking an experienced Academic Administrator to join the Academic Administration team. You will support delivery of courses, assist with assessment administration, examinations and quality assurance, and engage with students throughout their academic journey.

This 1 FTE, 37-hour per week role offers a Band 3 salary and permanent tenure. The post emphasizes high-quality customer service, collaborative teamwork, and adaptability in a fast-paced university environment.

Qualifikationen

• Experience of providing administrative support within a complex organisation.
• Excellent interpersonal and communication skills, with the ability to engage effectively with a wide range of stakeholders.
• Demonstrates confidence and professional assertiveness, constructively challenging decisions when appropriate.
• Strong organisational skills and the ability to manage competing priorities and deadlines.
• Excellent customer service skills and a professional, approachable manner.
• Ability to organise and coordinate a diverse workload with accuracy and attention to detail.
• Strong problem-solving skills and the ability to work proactively.
• Ability to work independently and collaboratively within a team.

Aufgaben

• Support assessment administration, examinations, quality assurance processes, and student engagement activities.
• Provide high-quality administrative support across a portfolio of courses, being a key point of contact for students.
• Assist in delivering excellent student experience and smooth administration of academic processes.

Kenntnisse

Administrative experience

Stakeholder communication

Organisational skills

Customer service

Data management

Meeting support

Higher Education familiarity

Digital systems

Tools

Digital systems

Jobbeschreibung

University of Suffolk is seeking an experienced Academic Administrator to join the Academic Administration team. You will support delivery of courses, assist with assessment administration, examinations and quality assurance, and engage with students throughout their academic journey.

This 1 FTE, 37-hour per week role offers a Band 3 salary and permanent tenure. The post emphasizes high-quality customer service, collaborative teamwork, and adaptability in a fast-paced university environment.