Academic Operations Coordinator – Flexible Hours & Benefits

University of Southampton; Ipswich; In loco; GBP 29.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working

Generous leave

Pension scheme

Staff discounts

Learning opportunities

Descrizione del lavoro

The University of Southampton seeks an Academic Administrator to join the Academic Administration team. This proactive, highly organised role supports the delivery of courses across the University, helping ensure an excellent student experience and smooth administration of academic processes.

You will work closely with academic staff and professional services colleagues, providing high-quality administrative support across a portfolio of courses, including assessment administration,

Competenze

• Experience of providing administrative support within a complex organisation.
• Excellent interpersonal and communication skills, with the ability to engage effectively with a wide range of stakeholders.
• Demonstrates confidence and professional assertiveness when appropriate across all levels of the institution.
• Strong organisational skills and the ability to manage competing priorities and deadlines.
• Excellent customer service skills and a professional, approachable manner.
• Ability to organise and coordinate a diverse workload with accuracy and attention to detail.
• Strong problem-solving skills and the ability to work proactively.
• Ability to work independently and collaboratively within a team environment.
• Flexibility and adaptability in response to changing priorities and service requirements.
• Experience of managing data, records, and reporting activities with a high level of accuracy.
• Experience of servicing meetings, preparing documentation, and producing minutes.
• Knowledge of Higher Education administration and regulations.
• Competency with digital systems and tools, and a willingness to learn University platforms and processes.

Mansioni

• Provide administrative support across a portfolio of courses, including assessment administration, examinations, and QA processes.
• Support quality assurance activities and student engagement.
• Act as a key point of contact for students throughout their academic journey, guiding to appropriate support services.
• Assist with records management and pastoral support within the team.
• Support meetings by preparing documentation and producing minutes.

Conoscenze

Interpersonal communication

Organisational skills

Customer service

Attention to detail

Problem-solving

Teamwork

Descrizione del lavoro

The University of Southampton seeks an Academic Administrator to join the Academic Administration team. This proactive, highly organised role supports the delivery of courses across the University, helping ensure an excellent student experience and smooth administration of academic processes.

You will work closely with academic staff and professional services colleagues, providing high-quality administrative support across a portfolio of courses, including assessment administration,