Fleet Workshop Coordinator (Flexible Hours)

Thames Valley Police; Sulhamstead; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Flexible work

Job summary

The Thames Valley Police is recruiting an Area Workshop Support Advisor to help keep our emergency service vehicles on the road. You will coordinate vehicle bookings, create and manage workshop job cards, and liaise with users and repairers to ensure timely maintenance.

In a busy operational environment you will be highly organised, meticulous with data, and able to prioritise competing tasks. The role offers the chance to contribute to frontline policing and join a supportive Fleet Services

Qualifications

• Experience in a busy fleet, automotive parts, or workshop environment.
• Knowledge of manufacturer/dealership warranty claims processes.
• Good understanding of vehicle mechanical and technical systems.
• Strong IT skills (Outlook, Word, Excel, Teams).
• Excellent attention to detail and data accuracy.
• Strong organisational skills with ability to manage competing priorities.
• Ability to work independently and in a team.
• Proactive approach with strong communication and customer service.

Responsibilities

• Procure vehicle parts and manage stock levels to support workshop operations.
• Process warranty claims for manufacturers and dealerships according to procedures.
• Coordinate workshop bookings and maintain scheduling efficiency.
• Liaise with external repairers, suppliers and internal stakeholders.
• Ensure accurate data entry, create job cards, and maintain workshop records.
• Monitor stock movements and support inventory control.
• Assist in delivering a customer-focused workshop service.
• Support operational requirements across multiple locations as needed.

Skills

Fleet/workshop experience

Warranty claims processes

Vehicle mechanical systems

Attention to detail

Organisational skills

Customer service

Teamwork / independent work

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

The Thames Valley Police is recruiting an Area Workshop Support Advisor to help keep our emergency service vehicles on the road. You will coordinate vehicle bookings, create and manage workshop job cards, and liaise with users and repairers to ensure timely maintenance.

In a busy operational environment you will be highly organised, meticulous with data, and able to prioritise competing tasks. The role offers the chance to contribute to frontline policing and join a supportive Fleet Services