Fleet Service & Parts Administrator

Guest Motor Group; Erith; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary + paid overtime

Company pension scheme

Holiday entitlement increase with time

Job summary

Sentinel Fleet Management, part of the Guest Motor Group, is seeking a Service/Parts Administrator to join our onsite VMU in Erith. You will support maintenance and repair activities for Tesco vans, coordinating with technicians, suppliers and customer contacts to keep vehicle availability high.

Ideal candidates have administration experience in automotive, fleet, or workshop environments, with strong organisation, detail orientation and excellent communication.

Qualifications

• Experience in service administration, parts administration or workshop administration.
• Experience in automotive or fleet industries is advantageous.
• Understanding of workshop processes, vehicle servicing and parts ordering.
• Experience processing purchase orders, invoices, credits or warranty documentation.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office and fleet systems.
• Strong communication and a customer-focused approach.
• Ability to work effectively within a busy operational team.
• Experience using fleet or workshop management systems such as r2c.

Responsibilities

• Provide day-to-day service and parts administration support for the VMU workshop.
• Create, update and maintain vehicle maintenance schedules and compliance records.
• Process driver-reported defects and coordinate vehicle attendance with operational teams.
• Raise, manage and close workshop job cards accurately, recording labour, parts and repair information.
• Process warranty and recharge invoices, with training provided where required.
• Order parts and consumables, monitor deliveries and liaise with suppliers.
• Maintain parts stock records and support regular stock checks.
• Process purchase orders, invoices, credits and supplier documentation.
• Maintain accurate and auditable workshop records.
• Provide updates on vehicle progress, workshop activity and parts availability.
• Support reporting on vehicle availability, workshop performance and costs.
• Follow all site health & safety, security and operational procedures.

Skills

Service administration

Parts administration

Workshop administration

Fleet management systems

Microsoft Office

Customer service

Multi-priority management

Tools

r2c

Job description

Sentinel Fleet Management, part of the Guest Motor Group, is seeking a Service/Parts Administrator to join our onsite VMU in Erith. You will support maintenance and repair activities for Tesco vans, coordinating with technicians, suppliers and customer contacts to keep vehicle availability high.

Ideal candidates have administration experience in automotive, fleet, or workshop environments, with strong organisation, detail orientation and excellent communication.