Fleet Service Co-ordinator

Volvo Group; Dunstable; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Company pension up to 5% matched

Healthcare cash back plan

Work Perks

Job summary

Renault Trucks based in Dunstable is seeking a capable administrator with strong organisational skills to join the Vertellus Department. The role focuses on vehicle schedules, fleet administration, and compliance tasks within an on-site, Monday–Friday schedule.

You will work with service providers, manage Fleet Master records, raise purchase orders, and handle PCNs and RFL renewals, while ensuring data accuracy. Salary up to £30,000 and benefits are offered.

Qualifications

• Strong administrative and organisational skills with the ability to manage multiple tasks.
• Proficient in Microsoft Office with aptitude to learn in-house systems and technologies.
• Desirable experience in the motor trade, fleet management or transport industry.

Responsibilities

• Monitor vehicle service schedules and issue timely maintenance reminders.
• Liaise with service providers, coordinate maintenance and raise purchase orders.
• Manage Road Fund Licence renewals ensuring vehicle compliance.
• Upload and maintain vehicle, service and compliance documents in Fleet Master.
• Maintain accurate fleet records and data integrity across systems.
• Process Penalty Charge Notices and support proactive customer communications.
• Manage Smart Check reporting, escalate issues and monitor actions.
• Carry out general admin duties including post, filing and records.
• Process and reconcile vehicle rental billing weekly and monthly.

Skills

IT skills

Motor trade experience

Fleet management

Tools

Microsoft Office

Fleet Master

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

Renault Truck Commercials based in Dunstable is looking for an individual who has strong administrative and organisational skills, with the ability to effectively manage multiple tasks and priorities to work within RTC's Vertellus Department. In particular, we are looking for experience of:

• Strong IT skills, including a good working knowledge of Microsoft Office applications, with the aptitude to learn our in house business systems and technologies.
• Experience within the motor trade, vehicle contract hire, fleet management, or transport industry is desirable

Monday to Friday 40 hours ON SITE 08.00 - 17.00 1 hour lunch

Paying up to £30,000

Overview of the role:

• Monitor vehicle service schedules and issue timely service reminders to ensure compliance with maintenance requirements.
• Liaise with service and repair providers, coordinating maintenance activities and raising purchase orders as required.
• Manage the Road Fund Licence (RFL) renewal process, ensuring vehicles remain compliant
• Upload and maintain vehicle, service, and compliance documentation within Fleet Master and customer management portals.
• Maintain accurate and up-to-date records within Fleet Master, ensuring data integrity across the fleet.
• Administer and process Penalty Charge Notices (PCNs), ensuring timely responses and accurate record keeping.
• Support proactive customer communications, providing updates on vehicle maintenance, compliance, and other fleet-related matters.
• Manage Smart Check (vehicle defects) reporting and administration, escalating issues where necessary and monitoring completion of required actions.
• Carry out general administrative duties, including handling incoming and outgoing post, filing, and maintaining records.
• Process and reconcile vehicle rental billing on a weekly and monthly basis.

25 days holiday, company pension up to 5% matched, healthcare cash back plan, Work Perks

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.