Hire & Sales Coordinator - Customer-Driven Logistics Pro

GAP Group; North East; On-site; GBP 21,000 - 27,000; Full time

Job summary

GAP Group in the United Kingdom is seeking a proactive Hire & Sales Coordinator for our busy Non-Mechanical division. You will be the first point of contact for customers, manage hire requests, coordinate logistics, and help drive sales while maintaining excellent service.

Join a fast-growing, family-run business with nationwide locations. You’ll build relationships, solve problems, and contribute to a supportive team that values initiative and customer focus.

Qualifications

• Experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge.
• Strong communication and attention to detail.
• Proactive, able to use initiative and work as part of a team.
• Experience in plant and tool hire is a bonus.

Responsibilities

• Managing incoming and outgoing hires per day across a wide range of Non-Mechanical equipment.
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy.
• Ensuring stock levels meet demand and identifying opportunities to maximise sales.
• Coordinating with drivers and fitters to ensure timely deliveries and collections.
• Resolving customer complaints and supplier issues with professionalism and efficiency.

Skills

Customer service

Sales focus

Communication

Organisational skills

Tools

Outlook

Excel

Job description

GAP Group in the United Kingdom is seeking a proactive Hire & Sales Coordinator for our busy Non-Mechanical division. You will be the first point of contact for customers, manage hire requests, coordinate logistics, and help drive sales while maintaining excellent service.

Join a fast-growing, family-run business with nationwide locations. You’ll build relationships, solve problems, and contribute to a supportive team that values initiative and customer focus.