Fleet Dispatch & Network Coordinator

Gregory Distribution; Mitchell; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Additional holiday purchasing scheme

Retail discounts with CircularBenefits

Retail Trust Wellbeing Support

Life assurance

Job summary

Gregory Distribution is seeking an organised administrator to support daily planning and coordination of a local fleet, ensuring efficient routing for deliveries and collections within the pallet network.

You will provide clear dispatch instructions, conduct thorough driver debriefs, and maintain accurate operational records while working with customers, partners, and network members to ensure smooth operations and proactive communication.

Qualifications

• Proven administrative experience with strong accuracy and attention to detail.
• Excellent communication with customers, drivers and colleagues.
• Good local geographical knowledge of the area is highly beneficial.
• Competent in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Support daily planning and coordination of local fleet for efficient routing.
• Provide clear dispatch instructions and driver debriefs to maintain service quality and records.
• Work with customers, partners and network members for smooth operations and proactive communication.
• Update systems and documentation; monitor job statuses and admin tasks.
• Respond to queries via email, phone and in person with excellent customer service.
• Assist on-site duties to support depot operations and warehouse activities.
• Maintain service performance through effective communication with drivers and teams.
• Follow processes to ensure safety and compliance in the depot.
• Engage with network relationships to meet trailer fill, KPIs and daily targets.
• Demonstrate strong organisational skills to manage deadlines.
• Collaborate both in team settings and independently.

Skills

Administrative experience

Microsoft Office

Attention to detail

Local knowledge

Communication skills

Tools

Manpac traffic system

Job description

Gregory Distribution is seeking an organised administrator to support daily planning and coordination of a local fleet, ensuring efficient routing for deliveries and collections within the pallet network.

You will provide clear dispatch instructions, conduct thorough driver debriefs, and maintain accurate operational records while working with customers, partners, and network members to ensure smooth operations and proactive communication.