Fleet Aftermarket Growth Leader (UK Travel)

Lincoln Motor Company

Basildon

Hybrid

GBP 65,000 - 90,000

Full time

6 days ago

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Job summary

Ford Pro is seeking a Fleet Aftermarket Business Manager to be the strategic partner for our key fleet accounts, bridging Fleet Sales and FCSD while focusing on uptime and retention. Based at our Dunton Campus with nationwide travel, the role blends external relationship management with data-driven automotive operations to offer tailored aftermarket products and services.

You will collaborate with Product Development, Warranty, and FordLiive Centre to sustain brand loyalty and deliver value to

Qualifications

B2B fleet or automotive service experience in a customer-facing role.
Consultative relationship management across multi-stakeholders.
Advanced data handling and Excel skills for fleet datasets.
Excellent communication and influencing skills.
Willingness to travel nationwide with UK driving license.

Responsibilities

Strategic Client Management & Retention: act as the dedicated aftermarket partner for key commercial fleet clients and maintain consultative contact.
Uptime & Issue Resolution: collaborate with Product Development, Warranty, and FordLiive Centre to maximise vehicle uptime.
Proactive Aftermarket Growth: visit customers nationwide to identify opportunities for value-added services and maintenance offerings.
Connected Vehicle & Data Insights: use Ford Pro tools and fleet data to deliver insights and predict maintenance needs.
Fleet Data Management: manage VIN lists, campaign data, and service campaigns using Excel.
Cross-Functional Collaboration: represent the voice of the customer to Sales, FCSD leadership, and Quality teams.