Fixed-Term Hire Controller - Frontline Ops

Speedy Hire; Pembroke; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

26 days holiday

Life assurance

Pension Scheme

Canteen facilities

Discount across Speedy brand

Training and progression opportunities

Health cash plan

Staff discount scheme

Green commute initiative

EAP

Job summary

Speedy Hire is seeking a Hire Controller on a fixed-term contract to cover long-term sickness at our Haverfordwest depot. The role involves coordinating the entire hire process from order to delivery and collection, and delivering excellent customer service on the front line.

You will work Monday to Friday, 7:30am–5:00pm, in a desk-based environment with close liaison to stock teams, drivers and engineers to ensure timely equipment availability and high customer satisfaction.

Qualifications

• Strong organisational skills.
• Strong communication skills both verbally and in writing.
• Adaptability and a proactive approach to learning.
• Commitment to learn and develop in a busy depot environment.
• Driving licence is essential.
• Experience in hire industry or similar sales/operational role.
• Ability to support ESG strategy delivery.

Responsibilities

• Coordinate the entire hire process from taking the order through to delivery and collection.
• Liaise with depot teams to ensure customer needs are met and service levels are achieved.
• Work with stock, drivers and engineers to minimise delays and ensure equipment availability.

Skills

Organisational skills

Communication skills

Adaptability

Willingness to learn

Driving licence

Hire/sales/operations experience

ESG awareness

Job description

Speedy Hire is seeking a Hire Controller on a fixed-term contract to cover long-term sickness at our Haverfordwest depot. The role involves coordinating the entire hire process from order to delivery and collection, and delivering excellent customer service on the front line.

You will work Monday to Friday, 7:30am–5:00pm, in a desk-based environment with close liaison to stock teams, drivers and engineers to ensure timely equipment availability and high customer satisfaction.