Five-Star Café Service Associate

Marks and Spencer; Livingston; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Café in our Livingston store is seeking a hands-on teammate for a busy weekend shift, delivering warm, five-star service under pressure.

You’ll greet customers, prepare great food and drinks, and use point-of-sale tools to take and fulfil orders quickly while maintaining food safety standards and supporting colleagues in a fast-paced environment. Flexibility to adapt across roles and a cooperative mindset are essential.

Qualifications

• Bright, confident with digital tools and cash handling.
• Demonstrates cheerful, five-star service in a busy setting.
• Keeps high standards of food safety and personal hygiene.

Responsibilities

• Make great food and drink recommendations while ensuring café operates smoothly.
• Be a brand ambassador delivering five-star service.
• Maintain food safety standards while juggling orders and queues.
• Support colleagues and contribute to a high-performance team.

Skills

Digital literacy

Customer service

Teamwork

Calm under pressure

Food safety awareness

Tools

POS systems

Job description

Marks & Spencer Café in our Livingston store is seeking a hands-on teammate for a busy weekend shift, delivering warm, five-star service under pressure.

You’ll greet customers, prepare great food and drinks, and use point-of-sale tools to take and fulfil orders quickly while maintaining food safety standards and supporting colleagues in a fast-paced environment. Flexibility to adapt across roles and a cooperative mindset are essential.