Fast-Paced Café Specialist — Five-Star Service

MARKS&SPENCER; Tees Valley; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer in-store café role offers a fast-paced environment where you’ll deliver warm, five-star service and make food and drink recommendations.

You’ll be digitally confident, taking orders quickly and using store tools to keep customers moving. You’ll uphold strict food safety standards while serving at peak times, and support teammates to deliver exceptional service throughout each shift.

Qualifications

• Be digitally confident and able to use store tools to take and fulfil orders quickly.
• Provide warm, five-star service while handling busy queues and peak times.
• Maintain impeccable food safety standards during service.

Responsibilities

• Take and fulfil customer orders promptly using the POS system.
• Serve customers with warmth and recommendations to enhance the experience.
• Keep the café area clean, tidy, and well stocked during shifts.
• Support teammates to maintain smooth operation during busy periods.

Skills

Digital literacy

Customer service

Food safety

Teamwork

Pressure handling

Tools

POS system

Job description

Marks & Spencer in-store café role offers a fast-paced environment where you’ll deliver warm, five-star service and make food and drink recommendations.

You’ll be digitally confident, taking orders quickly and using store tools to keep customers moving. You’ll uphold strict food safety standards while serving at peak times, and support teammates to deliver exceptional service throughout each shift.