Weekend Cafe Associate — Fast, Five-Star Service

Marks & Spencer Plc; Newbury; On-site; GBP 12,398 - 15,153; Part time

Job summary

Marks & Spencer Plc in Newbury is seeking a Café Customer Assistant to join our busy M&S Café. This hands-on role is fast-paced and requires calm under pressure while delivering warm, five-star service to customers during peak times.

You will be a brand ambassador, taking and fulfilling orders using our digital tools, maintaining high food safety standards, and collaborating with colleagues to ensure smooth café operation. Weekend flexibility is essential.

Qualifications

• Proactive user of digital ordering tools.
• Deliver friendly service while handling customer orders.
• Work well in a team under busy shop floor conditions.

Responsibilities

• Take and fulfil orders accurately during busy periods.
• Maintain high food safety standards and cleanliness.
• Provide five-star service and recommendations to customers.
• Support colleagues to keep the café operating smoothly during peak times.
• Be flexible to work across shifts, including weekends.

Skills

Digital tools

Customer service

Teamwork

Job description

Marks & Spencer Plc in Newbury is seeking a Café Customer Assistant to join our busy M&S Café. This hands-on role is fast-paced and requires calm under pressure while delivering warm, five-star service to customers during peak times.

You will be a brand ambassador, taking and fulfilling orders using our digital tools, maintaining high food safety standards, and collaborating with colleagues to ensure smooth café operation. Weekend flexibility is essential.