Rapid-Pace Café Associate — Five-Star Service

Marks & Spencer Plc; Omagh; On-site; GBP 12,398,000 - 16,531,000; Full time

Job summary

Marks & Spencer Plc is seeking a café team member to deliver warm, five-star service in a fast-paced environment. You will be the brand ambassador, confidently recommending food and drink while ensuring the café runs smoothly during peak times.

You'll handle orders quickly using our digital tools, maintain top food safety standards, and support colleagues to keep queues moving and customers satisfied throughout busy periods.

Qualifications

• Hands-on, high-pressure role
• Brand ambassador delivering five-star service
• Digital confidence to use order tools
• Maintain food safety standards while managing queues
• Support colleagues in a fast-paced environment

Responsibilities

• Take and fulfill orders quickly to keep customers moving
• Make food and drink recommendations as a brand ambassador
• Ensure food safety and hygiene throughout service
• Manage orders and queues efficiently during busy periods
• Work with store team to maintain a high-performance culture

Skills

Customer service

Cash handling

Digital literacy

Teamwork

Stress management

Tools

POS system

Job description

Marks & Spencer Plc is seeking a café team member to deliver warm, five-star service in a fast-paced environment. You will be the brand ambassador, confidently recommending food and drink while ensuring the café runs smoothly during peak times.

You'll handle orders quickly using our digital tools, maintain top food safety standards, and support colleagues to keep queues moving and customers satisfied throughout busy periods.