First Line Manager - nights

DHL Supply Chain; Manchester; On-site; Confidential; Full time

Benefits offered by this job

Pension scheme

GP consultations

Retail and lifestyle discounts

Loans and mortgage advice

Job summary

DHL Supply Chain in the UK is seeking a proactive Warehouse First Line Manager to lead a team on site in the Bury-Manchester area. The role focuses on achieving operational targets while upholding safety and high service levels.

You will be responsible for coaching staff, driving continuous improvement, and coordinating with other functions to ensure smooth, compliant operations in a fast-paced logistics environment.

Qualifications

• Experience in warehouse/logistics environments.
• Proven ability to lead, coach and develop teams.
• Strong communication and people management skills.

Responsibilities

• Lead and develop a team of warehouse colleagues to achieve targets.
• Drive health, safety and wellbeing across the site and ensure compliance with procedures and legislation.
• Manage daily warehouse operations to meet productivity, quality and service KPIs.
• Coach, train and give regular performance feedback to team members.
• Conduct performance reviews, manage absences and return-to-work discussions.
• Collaborate with other departments to ensure smooth operational performance.
• Manage resources to meet changing customer demands and business needs.

Skills

People management

Team leadership

Coaching

Communication

Health and safety

Continuous improvement

Job description

Pay Rate: £36,039.89 plus 10% between 6pm-10pm and 20% between 10pm-6am
Grade: RCS O
Contract Type: Permanent (Full-Time)
Shift patterns: Working 4 on, 4 off, 6pm-6am
Location: Bury - Manchester

We are looking for a passionate and driven Warehouse First Line Manager to join our operations team. Reporting to the Warehouse Shift Manager, you will play a key role in leading and developing a team of warehouse colleagues, ensuring operational excellence, outstanding customer service, and a strong culture of safety and engagement.

This is an exciting opportunity for an experienced warehouse supervisor or team leader looking to take the next step in their career within a fast-paced logistics environment.

WHAT YOU'LL DO

• Lead, motivate and develop a team of warehouse colleagues to achieve operational targets
• Drive a culture of health, safety and wellbeing, ensuring compliance with all site procedures and legislation
• Manage daily warehouse operations, ensuring productivity, quality and service KPIs are achieved
• Monitor and improve team performance through coaching, training and regular feedback
• Conduct performance reviews, absence management and return-to-work discussion
• Collaborate with other departments to ensure smooth and effective operational performance
• Manage resources effectively to meet changing customer demands and business requirements

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous experience in a warehouse, logistics or distribution environment
• Experience leading, coaching and developing teams
• Strong people management and communication skills
• A proactive approach to problem-solving and continuous improvement
• Ability to perform effectively in a fast-paced and changing environment

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

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