First Line Manager

Joinimagine; Wellesbourne; On-site; GBP 38,000 - 39,000; Full time

Benefits offered by this job

Free parking

On-site canteen

Discretionary bonus

Flexible working

Job summary

DHL Supply Chain is seeking a Warehouse First Line Manager in Wellesbourne to lead shift operations, ensure safety, and drive performance. The role demands proactive leadership and strong communication skills, with a focus on achieving operational standards.

You will oversee daily team tasks, KPI tracking, and resource planning while promoting a positive workplace culture and adherence to policy across the site.

Qualifications

• Proven leadership experience as a Team Leader or First Line Manager is essential.
• Proficient IT skills including Microsoft Office and Excel.
• Strong understanding of logistics and warehousing operations.

Responsibilities

• Coordinate and support safe, efficient operations during shifts to meet standards.
• Communicate H&S and Environmental policy changes to all levels.
• Understand and monitor objectives and KPIs for the team.
• Assign tasks based on daily resource planning from Operations Manager.
• Track attendance and report deviations to Second Line Leadership.

Skills

Leadership

IT literacy

Excel

Communication

Tools

WLM system

Microsoft Office

Job description

Pay Rate: £30,000 + 28% Shift Allowance
Grade: N
Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Thursday, 21:45pm to 06:30am, Friday 19:00pm to 02:30AM
Location: Wellesbourne

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Warehouse First Line Manager to lead our operations and drive success.

If you're a proactive leader with a passion for logistics, we want you on our team!

WHAT YOU'LL DO

• Coordinate and provide support and information in the running of a safe and efficient operation, working within clear guidelines to help achieve the OPERATIONAL STANDARDS and defined outcomes for its responsibility area during shift in individual approach
• Effective communication of H&S and Environmental Policy changes and Alerts to all levels in a timely manner.
• Have clear understanding of Objectives & KPIs applicable to your role and to your team
• Assign tasks according to daily resource planning received from Operations Manager
• Ensure employees are registering the indirect hours properly, by checking pending approvals in WLM or validating the individual activities form
• Track attendance of your employees at individual level and indicate deviations to Second Line Leadership for he/she to update the resource planning (if needed)

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous Leadership experience as a Team Leader or First Line Manager is Essential
• IT Literate, with Microsoft Office Packages, Excel
• Have strong operational knowledge of logistics and warehousing
• Have a strategic mindset and a passion for problem-solving.
• You're a natural leader with excellent communication skills, able to inspire and engage your team

WHY JOIN US?

• Free parking and on-site canteen
• Discretionary bonus based on performance
• We're happy to talk about flexible working – just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 17/08/2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.