First Line Manager

Joinimagine; Northampton; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Free parking

33 days annual leave

Discretionary bonus

Employer pension contributions

GP consultations

Job summary

DHL, a global leader in supply chain management, seeks an experienced First Line Manager for our Northampton site. You will oversee a temperature-controlled, three-chamber warehouse, guiding performance and ensuring safety and efficiency across all operations.

You will manage up to 20 operatives, monitor order tracking with our in-house software, and drive continuous improvement initiatives to meet KPIs and deadlines in a fast-paced environment.

Qualifications

• Proven experience as a Supervisor or Team Leader in a warehouse or logistics environment, particularly in temperature-controlled settings.
• Strong understanding of supply chain practices and warehouse procedures.

Responsibilities

• Monitor and report on warehousing performance and metrics.
• Supervise and coordinate productivity for up to 20 operatives.
• Use tracking software to monitor orders and ensure accuracy.
• Identify and implement processes to improve warehouse performance.

Skills

Team leadership

Warehouse supervision

Logistics software

Performance monitoring

Problem solving

Tools

In-house tracking software

Job description

Pay Rate:£32,287.50
Grade: RCS N
Contract Type: 6 Months Secondment / 6 Months contract
Shift patterns: 4 on, 4 off – 06:00-18:00
Location: Northampton, NN4 9BD

DHL, is seeking an experienced First Line Manager to oversee our complex operations in a temperature-controlled, three-chamber warehouse. This is a challenging but rewarding role, perfect for someone with a strong background in warehouse management.

WHAT YOU WOULD DO?

• Performance Monitoring: Assist management by reporting on and monitoring the effectiveness of all warehousing activities and performance metrics in your designated area.


• Team Leadership: Supervise and coordinate productivity by clearly communicating job expectations to your 16 direct reports, ensuring that all deadlines are met safely and efficiently while upholding our high standards of excellence.


• Order Tracking: Utilize our digital in-house tracking software to monitor and trace orders, ensuring accurate record-keeping and optimal operational efficiency.


• Process Improvement: Identify opportunities for process enhancements and implement best practices to improve warehouse performance and productivity.

WHAT WE NEED FROM YOU?

• Proven experience as a Supervisor or Team Leader in a warehouse or logistics environment, particularly in temperature-controlled settings.


• Strong understanding of supply chain practices and warehouse procedures, including storing goods and dispatching orders.


• Experience in preparing and distributing high-volume orders effectively.


• Proficient in logistics software and computer systems, with the ability to analyze data and generate reports.


• Excellent organizational and problem-solving skills, with a track record of training and developing team members.


• Looking for candidates with investigation/disciplinary experience to manager a large team


• Experence in delivering performance


• ok to work 4 on 4 off


• ok to work 6:00 -18:00


• Will manage up to 20 warehouse operatives


• Ok to work in a 3 chamber environment


• Ok to work for 6 Months on a temporary contract

WHY JOIN US?

• Free parking and on-site canteen


• 33 days annual leave with the option to buy additional days


• Discretionary bonus based on performance


• We're happy to talk about flexible working – just ask about alternative patterns at interview


• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution


• Free confidential 24/7 GP consultations


• Hundreds of retail and lifestyle discounts


• Affordable loans, savings schemes and free mortgage advice


• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 12/10/26. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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