First Line Manager

DHL Supply Chain; Northampton; On-site; Confidential; Full time

Benefits offered by this job

Free parking

On-site canteen

33 days annual leave

Discretionary bonus

Flexible working options

Pension 8% employer + 4% employee

24/7 confidential GP

Discounts

Job summary

DHL Supply Chain in Northampton is seeking an experienced First Line Manager to oversee our temperature-controlled warehouse with three chambers. You will lead a team and ensure safe, efficient operations in a challenging but rewarding role.

You will monitor performance, supervise 16 direct reports (up to 20 operatives), use in-house tracking software, and drive process improvements to boost productivity on a 4 on/4 off 06:00–18:00 schedule.

Qualifications

• Proven experience as a Supervisor or Team Leader in a warehouse or logistics environment, particularly in temperature-controlled settings.
• Strong understanding of supply chain practices and warehouse procedures.
• Experience in preparing and distributing high-volume orders.
• Proficient in logistics software and computer systems; able to analyze data and generate reports.
• Excellent organizational and problem-solving skills; experience training and developing team members.

Responsibilities

• Performance Monitoring: report on and monitor the effectiveness of warehousing activities and performance metrics.
• Team Leadership: supervise 16 direct reports, coordinating productivity and meeting deadlines safely.
• Order Tracking: use in-house tracking software to monitor orders and maintain accurate records.
• Process Improvement: identify opportunities and implement best practices to improve warehouse performance.

Skills

Team leadership

Performance monitoring

Logistics software

Data analysis

Disciplinary experience

Organizational skills

Training and development

Education

Warehouse supervisor experience

Tools

In-house tracking software

Logistics software

Job description

Pay Rate:£32,287.50
Grade: RCS N
Contract Type: 6 Months Secondment / 6 Months contract
Shift patterns: 4 on, 4 off - 06:00-18:00
Location: Northampton, NN4 9BD

DHL, is seeking an experienced First Line Manager to oversee our complex operations in a temperature-controlled, three-chamber warehouse. This is a challenging but rewarding role, perfect for someone with a strong background in warehouse management.

WHAT YOU WOULD DO?

• Performance Monitoring: Assist management by reporting on and monitoring the effectiveness of all warehousing activities and performance metrics in your designated area.
• Team Leadership: Supervise and coordinateproductivity by clearly communicating job expectations to your 16 direct reports, ensuring that all deadlines are met safely and efficiently while upholding our high standards of excellence.
• Order Tracking: Utilizeour digital in-house tracking software to monitor and trace orders, ensuring accurate record-keeping and optimal operational efficiency.
• Process Improvement: Identifyopportunities for process enhancements and implement best practices to improve warehouse performance and productivity.

WHAT WE NEED FROM YOU?

• Proven experience as a Supervisor or Team Leader in a warehouse or logistics environment, particularly in temperature-controlled settings.
• Strongunderstanding of supply chain practices and warehouse procedures, including storing goods and dispatching orders.
• Experience in preparing anddistributing high-volume orders effectively.
• Proficient in logistics software and computer systems,with the ability to analyze data and generate reports.
• Excellentorganizational and problem-solving skills, with a track record of training and developing team members.
• Looking for candidateswith investigation/disciplinary experience to manager a large team
• Experence in delivering performance
• ok to work 4 on 4 off
• ok to work 6:00 -18:00
• Will manage up to 20 warehouse operatives
• Ok to work in a 3 chamberenvironment
• Ok to work for 6 Months on a temporary contract

WHY JOIN US?

• Free parking and on-site canteen
• 33 days annual leavewith the option to buy additional days
• Discretionary bonus based on performance
• We're happy to talk about flexible working - just ask aboutalternative patterns at interview
• Joinour generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Freeconfidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

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