Fire & Security Solutions Account Manager

SSR Contract & Technical; City Of London; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Car or car allowance

Commission earning potential

25 days holiday

Job summary

SSR Contract & Technical in London is seeking a proactive sales/account manager to grow recurring maintenance contracts across Fire & Security services. You will cover London, Home Counties and M4 corridor, focusing on solution selling and customer retention.

You will develop account plans, conduct client reviews, provide KPI reports, and forecast sales while ensuring payments within terms. The role offers a basic salary to £45,000 plus commission and car/allowance, plus 25 days holiday.

Qualifications

• Proven track record of achieving sales targets in B2B environments.
• Strong communication, organisation and relationship-building skills.
• Experience advising on and negotiating Fire & Security maintenance solutions.

Responsibilities

• Develop and manage customer account plans to grow and retain business.
• Conduct regular client reviews, KPI reports and account summaries.
• Manage customer expectations and escape service issues where required.
• Ensure contractual KPIs, quotation turnaround times, and sales targets are achieved.
• Build long-term customer relationships and identify new sales opportunities.
• Promote services across all disciplines and revenue streams.
• Provide accurate sales forecasts and account status reports.
• Support credit control activities to ensure payments are received within agreed terms.
• Stay informed on industry legislation and product developments, sharing relevant updates with clients.
• Represent the company professionally at all times.

Skills

Account management

Sales targets

Solution selling

Customer relationships

Communication

Organisation

Negotiation

Tools

CRM software

Job description

SSR Contract & Technical in London is seeking a proactive sales/account manager to grow recurring maintenance contracts across Fire & Security services. You will cover London, Home Counties and M4 corridor, focusing on solution selling and customer retention.

You will develop account plans, conduct client reviews, provide KPI reports, and forecast sales while ensuring payments within terms. The role offers a basic salary to £45,000 plus commission and car/allowance, plus 25 days holiday.