Fire & Security Engineer

Sureserve Group PLC; Manchester; Hybrid; GBP 40,000 - 43,000; Full time

Job summary

A facilities management company in Manchester seeks a Fire and Security Engineer to provide service and maintenance while also handling installations. The ideal candidate will have a strong dedication to customer service and previous experience in a similar role. Benefits include a salary of £40k to £43k, opportunities for overtime, and a company vehicle. Full training and a Level 3 FIA certification course are provided within six months of employment.

Benefits

Company vehicle

Pension

Training opportunities

Phone and laptop

Qualifications

• Dedication to excellent customer service.
• Ability to work as part of a team.
• Experience in installation or maintenance position is essential.

Responsibilities

• Foster effective communication with customers.
• Execute site installations per specifications.
• Conduct planned preventative maintenance.

Skills

Customer service

Team collaboration

Computer proficiency

Fire alarm system knowledge

Tools

Company vehicle

Company tools

Job description

£40-45k basic for 40 hours per week, overtime available Company Van Are you a Fire and Security Engineer based within commuting distance to Bristol and happy to cover both Service and Maintenance but mix it up with some installation works? Due to a number of contract wins this small but rapidly growing company located in Bristol are recruiting for - Senior Fire and Security Engineer Fire and Security Engineer They are professional, innovative, and inclusive, working in partnership with an established Bristol based Facilities Management Company. Our focus is on providing high quality fire and security solutions across the South West and South Wales regions mainly within the FM and M\&E sectors. With a strong emphasis on investing in our team's development. Every member of our staff is enrolled on a recognised Level 3 FIA course within the first six months of employment.

Responsibilities

• Foster effective communication between the company and our valued customers.
• Collaborate as part of a team, covering a specific geographical area.
• Execute site installations in accordance with specifications and plans.
• Conduct planned preventative maintenance in line with contractual agreements.
• Ensure all necessary paperwork is completed after job completion.
• Handle customer inquiries promptly and professionally.
• Assist with technical questions and concerns.
• Uphold high standards in team working practices.
• Support company policies and best practices, especially regarding the protection of sensitive customer information.
• Be responsive to any reasonable requests from management.

Qualifications

• A strong dedication to providing excellent customer service.
• Exceptional telephone etiquette.
• Proficiency in working with computers.
• A collaborative and team-oriented mindset.
• A good understanding of fire alarm systems (Desirable - GENT or TYCO experience)
• Previous experience within an installation or maintenance position is essential.

Benefits & Salary

• Salary - £40000 to £43,000.00
• Overtime available.
• Weekly On Call Standby Allowance (1 in 4)
• Company vehicle.
• Company tools.
• Pension.
• Holidays.
• Any other benefits - Phone, laptop, etc.
• Working hours - 8:30am - 5pm.
• Company guarantee for full training and/or refresher course to complete Level 3 FIA training within first six months of employment.