Finnish-Speaking Global Care Coordinator

International SOS; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Private healthcare

Dental cover

Pension scheme

Life insurance

Paid volunteering day

22 days holiday

Job summary

International SOS in London is seeking a Finnish-speaking Operations Coordinator to be the vital link between our members and a global network of doctors, nurses and security professionals. You will support members with healthcare and security queries, coordinate medical appointments, and help manage policy claims, while collaborating with a multidisciplinary team in a fast-paced environment.

The role offers clear progression, world-class training, private healthcare and 22 days holiday as part

Qualifications

• Fluency in Finnish plus excellent English, both written and spoken.
• Fluency in other Nordic languages such as Danish, Norwegian, or Swedish is a plus.
• Customer service experience is a plus.
• Education to A-Level or Degree level, with interest in healthcare, world politics, or international security preferred.

Responsibilities

• Support members with healthcare and security queries.
• Coordinate medical appointments, authorise treatments, and manage policy claims.
• Assess situations and communicate logistics worldwide.
• Collaborate with a multidisciplinary team in a fast-paced environment.

Skills

Finnish language

English language

Organisational skills

Critical thinking

Empathy

Customer service experience

MS Office

Education

A-Level or Degree

Tools

Microsoft Office

Job description

International SOS in London is seeking a Finnish-speaking Operations Coordinator to be the vital link between our members and a global network of doctors, nurses and security professionals. You will support members with healthcare and security queries, coordinate medical appointments, and help manage policy claims, while collaborating with a multidisciplinary team in a fast-paced environment.

The role offers clear progression, world-class training, private healthcare and 22 days holiday as part