Danish-Speaking Global Operations Coordinator

International SOS; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Private healthcare

Dental cover

Pension scheme

Life insurance

Paid volunteering day

22 days holiday

Job summary

International SOS in London is seeking a Danish-speaking Operations Coordinator to act as the vital link between our members and a global network of doctors, nurses and security professionals, ensuring access to the highest standard of care. The role is based in Croydon with weekday hours 8.00 to 16.30.

You will coordinate medical appointments, handle policy claims and support members with healthcare and security queries, contributing to a truly global service and an award-winning workplace

Qualifications

• Fluency in Danish and excellent English (written and spoken).
• Strong organisational and critical thinking skills.
• Customer service experience (contact centre or similar) is a plus.
• Education to A-Level or Degree level.

Responsibilities

• Support members with healthcare and security queries.
• Coordinate medical appointments, authorise treatments, and manage policy claims.
• Assess situations and communicate logistics worldwide.
• Collaborate with a multidisciplinary team in a fast-paced environment.

Skills

Danish language proficiency

English language proficiency

Organisational skills

Critical thinking

Customer service experience

Education

A-Level or Degree

Tools

Microsoft Office

Job description

International SOS in London is seeking a Danish-speaking Operations Coordinator to act as the vital link between our members and a global network of doctors, nurses and security professionals, ensuring access to the highest standard of care. The role is based in Croydon with weekday hours 8.00 to 16.30.

You will coordinate medical appointments, handle policy claims and support members with healthcare and security queries, contributing to a truly global service and an award-winning workplace