Fine Dining Server – Elite Member Experience

Soho House via Caterer.com; Chipping Norton; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

Soho Friends Membership

50% Team discount on Food & Drink

Staff Room Rates

Health Cash Plan (up to 2 dependents)

Dental Plan (up to 2 dependents)

Birthday Day Off after 1 year

Staff Discount on Cowshed & Soho Home

2 days paid to support a charity

Free Counselling Sessions

Cookhouse & House Tonic training

Continuous training

Team Events

Job summary

Soho House is seeking a Waiter to deliver refined, attentive service to our members and guests. You will work closely with floor and kitchen teams to ensure a smooth dining experience while upholding the Club’s standards of professionalism and excellence.

Your main focus is to ensure guests have an enjoyable experience by greeting guests, taking orders, making recommendations and assisting with payments, delivering memorable hospitality on every shift.

Qualifications

• 2-3 years in a similar high-end dining environment.
• Ability to work in fast-paced, high-volume environments under pressure.
• Hospitable and customer-focused with respectful conduct toward colleagues and guests.
• Demonstrated competency per training schedules and Club School.
• Flexible shifts including weekends and holidays.
• Ability to work both in a team and autonomously.

Responsibilities

• Warmly greet members, introduce menus, and engage guests upon seating.
• Take accurate food and drink orders, accommodating allergies or dietary needs.
• Coordinate with kitchen and bar staff to ensure timely and correct deliveries.
• Provide knowledgeable menu recommendations and pairings.
• Maintain pristine service with water, wine, and beverages throughout the stay.
• Ensure a clean environment by setting and resetting tables as needed.
• Handle member requests and special accommodations with flexibility.
• Assist with payments via card, Soho House App, or House Pay.
• Uphold discretion and professionalism with VIPs and PWKs.
• Attend briefings and tastings; assist colleagues to support team success.

Skills

Hospitality

Customer service

Teamwork

Problem solving

High-end dining

Tools

POS systems

Job description

Soho House is seeking a Waiter to deliver refined, attentive service to our members and guests. You will work closely with floor and kitchen teams to ensure a smooth dining experience while upholding the Club’s standards of professionalism and excellence.

Your main focus is to ensure guests have an enjoyable experience by greeting guests, taking orders, making recommendations and assisting with payments, delivering memorable hospitality on every shift.