Fine-Dining Waiter — Premium Guest Experience

Soho House & Co; Frome; On-site; GBP 2,066,000 - 2,204,000; Full time

Benefits offered by this job

Weekly Pay

Team meal while on shift

Soho Friends Membership

50% staff discount on food & drink

Staff room rates

Health cash plan

Dental plan

Birthday day off after 1 year

Staff discount on Soho/Soho Home

Charity days with Soho Impact

Counselling sessions

Training and development programs

Team events

Job summary

Soho House is seeking a Waiter to deliver refined, personalised service to our members and guests. You will greet guests, take orders, make recommendations, and ensure a smooth dining experience in collaboration with floor and kitchen teams.

We value hospitality, discretion, and excellence, with opportunities for training, team events, and employee benefits. Flexibility for weekends and holidays is required to fit a high-volume, prestigious setting.

Qualifications

• 2–3 years in a similar high-end dining environment.
• Thrive in fast-paced, high-volume environments and stay calm under pressure.
• Hospitable, approachable and passionate about customer service.

Responsibilities

• Warmly greet members, present menus, and engage guests upon seating.
• Take accurate food and drink orders and accommodate allergies or dietary needs.
• Coordinate with kitchen and bar staff to ensure timely, correct order delivery.
• Provide knowledgeable menu recommendations and pairings.
• Maintain exceptional table service and keep the dining area clean at all times.
• Handle member requests and special accommodations with discretion.
• Process payments via card, Soho House App, or House Pay.
• Support team briefings, tastings, and colleagues as needed.

Skills

Customer service

Teamwork

Problem solving under pressure

Hospitality

Communication

Job description

Soho House is seeking a Waiter to deliver refined, personalised service to our members and guests. You will greet guests, take orders, make recommendations, and ensure a smooth dining experience in collaboration with floor and kitchen teams.

We value hospitality, discretion, and excellence, with opportunities for training, team events, and employee benefits. Flexibility for weekends and holidays is required to fit a high-volume, prestigious setting.