Financial Wellbeing Adviser (Hybrid / Remote)

Coventry Citizens Advice; Coventry; Hybride; GBP 27 000 - 32 000; Plein temps

Résumé du poste

Coventry Citizens Advice is seeking a Generalist Adviser to support Coventry residents in moving from financial difficulty towards stability. The role involves holistic assessments, personalised action plans, and practical help with income maximisation, household costs and benefits.

The postholder may work from Coventry Citizens Advice Offices with remote working as required, and applications are assessed on a rolling basis. Permanent contract.

Qualifications

• Complete holistic assessments of clients.
• Agree personalised action plans for income, costs and benefits.
• Provide practical advice and casework on income maximisation and financial capability.
• Recognise when regulated debt or specialist advice is required and arrange referrals.

Responsabilités

• Conduct holistic assessments and develop personalised action plans.
• Offer practical advice on income maximisation, household costs and benefits.
• Provide casework support and refer to partners for specialist debt advice when needed.

Description du poste

Coventry Citizens Advice is seeking a Generalist Adviser to support Coventry residents in moving from financial difficulty towards stability. The role involves holistic assessments, personalised action plans, and practical help with income maximisation, household costs and benefits.

The postholder may work from Coventry Citizens Advice Offices with remote working as required, and applications are assessed on a rolling basis. Permanent contract.