Financial Wellness Advisor - Hybrid (Remote 2 days)

Powys County Council; Llandrindod Wells; Hybrid; GBP 33,000 - 35,000; Full time

Job summary

Powys County Council in Llandrindod Wells is seeking a Money Advice & Support Officer to provide specialist financial guidance to residents. The role focuses on universal credit, welfare benefits, budgeting, debt management, and partnerships for additional support.

The post requires strong financial literacy, empathy, and confidentiality, with a hybrid working pattern offering two remote days per week. DBS checks are required to ensure safe service delivery.

Qualifications

• Strong financial literacy and analytical skills to understand and interpret financial data.
• Clear communication skills to explain complex information clearly.
• Empathy and patience when dealing with clients facing financial difficulties.
• Problem-solving abilities and attention to detail to ensure accurate advice.
• Organisational skills and confidentiality for handling sensitive information.

Responsibilities

• Provide specialist advice and financial guidance to individuals facing financial difficulties.
• Assess clients’ financial situations, help them create budgets, and offer advice on managing debts and improving credit scores.
• Negotiate with creditors on behalf of clients, provide information on welfare benefits, and assist with financial planning.
• Look to improve customers' financial literacy and ensure they understand their options to make informed decisions.

Skills

Financial literacy

Analytical skills

Communication

Empathy

Problem-solving

Organisational skills

Confidentiality

Job description

Powys County Council in Llandrindod Wells is seeking a Money Advice & Support Officer to provide specialist financial guidance to residents. The role focuses on universal credit, welfare benefits, budgeting, debt management, and partnerships for additional support.

The post requires strong financial literacy, empathy, and confidentiality, with a hybrid working pattern offering two remote days per week. DBS checks are required to ensure safe service delivery.