Finance Systems Specialist – Training, Rollouts & Support

Bridgend County Borough Council

Wales

Hybrid

GBP 28,000 - 36,000

Full time

5 days ago

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Job summary

Bridgend County Borough Council is seeking an enthusiastic Systems Officer to support the administration and maintenance of the Council’s Financial and Revenue systems, aligning with corporate priorities and user needs.

The role involves implementing software upgrades, delivering end-user training, and managing batch processing. You will handle fault logging, data extracts, and routine admin tasks while contributing to system improvements across services.

Qualifications

QCF (NVQ) Level 4 or equivalent in a related field or demonstrated competence.
Excellent ICT skills and strong problem-solving abilities.
Effective communication and interpersonal skills are essential.

Responsibilities

Assisting with implementation, testing and rollout of new software and upgrades.
Developing and delivering end-user training for financial systems.
Control of batch processing and feeder system updates.
Lead and assist with specific project work.
Continuously review and improve systems to meet new initiatives and reporting needs.
Respond to customer fault logging system (OTRS) and ensure timely resolution.
Log and progress software faults with providers and inform users of progress.
Undertake day-to-day system administration tasks including user access, data management and ad-hoc data extracts.