Field Solutions Engineer — Edge Deployments & Customer Tech

Rowden; Filton; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

Rowden is seeking an engineer to work with customers across the UK and internationally, taking ownership of deployments from discovery through to operational use. You will configure, integrate and adapt Dovetail solutions, travel to customer sites and contribute to product improvement through field feedback.

The role emphasizes hands-on deployment, cross-team collaboration, and clear communication of technical concepts to customers and internal teams.

Qualifications

• Strong programming skills in Python, JavaScript/TypeScript, Go or Java.
• Solid Linux, networking, APIs and modern software practices.
• Experience deploying and troubleshooting software across cloud and on-prem environments.
• Familiarity with Docker and Kubernetes.
• Experience working directly with customers to understand problems and deliver technical solutions.
• Excellent problem-solving and clear communication across teams.

Responsibilities

• Embed with customers and end users to understand missions, workflows and challenges.
• Translate customer problems into technical requirements and outcomes.
• Design pragmatic solutions using Dovetail products with customer systems.
• Develop prototypes and proofs-of-concept to test ideas with customers.
• Deploy and troubleshoot products across cloud, on-premise and edge environments.
• Act as the technical link between customers and Product/Engineering teams.

Skills

Python

JavaScript

TypeScript

Go

Java

Linux

Networking

APIs

Docker

Kubernetes

Customer-facing

Problem solving

End-to-end ownership

Job description

Rowden is seeking an engineer to work with customers across the UK and internationally, taking ownership of deployments from discovery through to operational use. You will configure, integrate and adapt Dovetail solutions, travel to customer sites and contribute to product improvement through field feedback.

The role emphasizes hands-on deployment, cross-team collaboration, and clear communication of technical concepts to customers and internal teams.