UK Forward Deployed Engineer: Customer-Facing Solutions

Persona AI; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Private medical insurance

6% employer pension contribution

Unlimited PTO

Wellness stipend

Co-working stipend

Job summary

Persona is seeking a Forward Deployed Engineer in the UK to translate complex identity challenges into practical software solutions. You will partner with Solutions Engineering, Sales and Customer Success across the journey—from technical discovery to proofs of concept, integrations and launching solutions.

You should be comfortable coding, navigating APIs, and owning technical projects, with a strong foundation in software development.

Qualifications

• : 2–4 years of relevant technical experience in software engineering, forward deployed engineering or solutions engineering.
• Strong programming fundamentals in Python, JavaScript/TypeScript or Ruby; capable of writing, testing and debugging code.
• Experience building API integrations and working with REST APIs, data exchange, and error handling.
• Clear communication, able to explain ideas to technical and non-technical audiences.
• Interest in customers and understanding what they are trying to achieve.
• Resourcefulness, follow-through, and willingness to ask for help.
• Growth mindset and collaborative across diverse perspectives.
• Willingness to travel up to 25% for customer engagements.

Responsibilities

• Build customer solutions using Persona APIs, integrations and workflows.
• Support technical discovery and proofs of concept with Sales and Solutions Engineering.
• Help customers launch successfully by configuring, testing and implementing solutions with customer teams.
• Investigate technical challenges and troubleshoot integration issues with Engineering support.
• Make work reusable by creating sample code, documentation and tools.
• Help improve our platform by sharing feedback with Product and Engineering.

Skills

Python

JavaScript/TypeScript

Ruby

REST APIs

Tools

REST APIs

HTTP

JSON

Webhooks

Job description

Persona is seeking a Forward Deployed Engineer in the UK to translate complex identity challenges into practical software solutions. You will partner with Solutions Engineering, Sales and Customer Success across the journey—from technical discovery to proofs of concept, integrations and launching solutions.

You should be comfortable coding, navigating APIs, and owning technical projects, with a strong foundation in software development.