Field Service Wi‑Fi Engineer – On‑Site Install & Support

YouFibre Limited; Dumfries; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Birthday Day Off

Pension scheme that matches your 8%

Phone allowance

Health care cash plan

Cycle to work

Employee assistance programme

PPE and Uniform provided

IT equipment provided

Remote working

Discounted Gym memberships

Retail offers – discounts from recogns

Company Events

Travel expenses paid

Free YouFibre broadband if you are in‑

Life assurance giving you cover of 4x

Job summary

YouFibre Limited in Dumfries is hiring a Field Service Engineer to install and maintain Wi-Fi networks for homes and small businesses. The role combines on-site installation, configuration of routers and extenders, and on-going support to ensure peak performance.

You will join a UK-wide fibre provider known for fast, fair service. The position offers a £32,000 salary plus a company van, a full-time shift pattern Tuesday to Saturday, and a strong emphasis on customer-focused service.

Qualifications

• Experience installing, configuring, and troubleshooting Wi-Fi networks.
• Strong customer-facing communication and problem-solving skills.
• Relevant certifications or training in networking preferred.

Responsibilities

• Install and configure Wi-Fi networks and related equipment.
• Diagnose and resolve Wi-Fi connectivity and performance issues.
• Survey sites to assess coverage and interference.
• Maintain and update firmware on Wi-Fi devices.
• Upsell packages and ensure customer satisfaction.

Job description

YouFibre Limited in Dumfries is hiring a Field Service Engineer to install and maintain Wi-Fi networks for homes and small businesses. The role combines on-site installation, configuration of routers and extenders, and on-going support to ensure peak performance.

You will join a UK-wide fibre provider known for fast, fair service. The position offers a £32,000 salary plus a company van, a full-time shift pattern Tuesday to Saturday, and a strong emphasis on customer-focused service.