Field Service Engineer - Remote & On-Site WiFi Tech

YouFibre Limited; Greater Manchester; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Birthday Day Off

Pension scheme up to 8%

Phone allowance

Health care cash plan

Cycle to work

Employee assistance programme

PPE and Uniform provided

IT equipment provided

Remote working

Discounted Gym memberships

Retail offers – discounts from recogns

Company Events

Travel expenses paid

Free YouFibre broadband within area +

Life assurance 4x salary

Colleague referral £500

Continuous development and long‑term

Job summary

YouFibre Limited is seeking a Field Service Engineer to install and configure Wi‑Fi networks on-site in Wigan and surrounding areas. You will diagnose issues, survey sites, and ensure quality customer service while supporting our ultrafast broadband offerings.

The role involves on-site work, hardware setup, and occasional upsell of YouFibre packages. A strong background in Wi‑Fi tech and networking is required, with a focus on clear, helpful communication.

Qualifications

• Experience installing, configuring, and troubleshooting Wi‑Fi networks on-site.
• Strong communication to explain technical concepts to non-technical customers.
• Technical certifications or training in networking preferred.
• Ability to run Cat6 Ethernet cabling at customer premises.

Responsibilities

• Install and configure Wi‑Fi networks including routers and extenders.
• Diagnose and resolve Wi‑Fi connectivity issues.
• Plan and optimize Wi‑Fi networks for performance and interference management.
• Conduct on-site surveys and install Ethernet cabling as needed.
• Provide excellent customer service and explain technical info clearly.
• Install/upsell YouFibre packages including high-speed options.

Skills

WiFi tech

WiFi installation

Customer service

Troubleshooting

Networking basics

Education

Networking certifications

Tools

Router setup

Cat6 cabling

Job description

YouFibre Limited is seeking a Field Service Engineer to install and configure Wi‑Fi networks on-site in Wigan and surrounding areas. You will diagnose issues, survey sites, and ensure quality customer service while supporting our ultrafast broadband offerings.

The role involves on-site work, hardware setup, and occasional upsell of YouFibre packages. A strong background in Wi‑Fi tech and networking is required, with a focus on clear, helpful communication.