Remote-Ready Field Service Engineer (Wi‑Fi & Networking)

YouFibre Limited; Grantham; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

25 days holiday

Birthday off

Pension matching

Phone allowance

Health care

Cycle to work

Employee assistance

PPE provided

IT equipment

Remote working

Gym discounts

Retail discounts

Company events

Travel expenses

Free broadband

Life insurance

Referral bonus

Job summary

YouFibre Limited is hiring a Field Service Engineer to install and optimise Wi‑Fi networks at customer premises in Grantham. The role covers on-site surveys, configuration, troubleshooting, and maintenance of home/business networks.

You will also upsell high‑speed packages using the latest ASUS routers and ensure top‑notch customer support. We offer a van, full-time hours (Tue–Sat 08:30–17:30), and a supportive team culture.

Qualifications

• Strong understanding of Wi-Fi standards (e.g., 802.11ac/ax), security, and networking principles.
• Hands-on experience installing, configuring, and troubleshooting Wi‑Fi networks.
• Excellent communication to explain technical concepts to non-technical customers.
• Analytical skills to identify and resolve issues effectively.
• Technical certifications or training in networking or telecommunications preferred.

Responsibilities

• Install and configure Wi-Fi networks, including routers and extenders.
• Diagnose and resolve Wi-Fi connectivity and performance issues.
• Manage Wi-Fi network performance: channel, signal strength, interference.
• Deliver excellent customer service and explain technical information clearly.
• Conduct on-site surveys to assess coverage and identify interference sources.
• Perform routine maintenance and firmware updates on Wi‑Fi equipment.
• Install/upsell packages, including high-speed services and routers.
• Run Cat 6 Ethernet cabling as needed on site.]
• },
• CoT_job_summary_short
• COMPANY NAME: YouFibre LimitedKEY POINTS: Wi‑Fi expertise, customer service, on-site installs
• job_summary_short":"<p>YouFibre Limited is seeking a Field Service Engineer in Grantham to install, configure, and troubleshoot Wi‑Fi networks for homes and offices. You will handle on-site surveys, perform maintenance, and assist in upselling high‑speed packages with the latest equipment. </p><p>The role requires strong Wi‑Fi knowledge, practical installation experience, and excellent communication skills to help customers understand technical details. This is a full‑time on‑site position in the Grantham area.</p>"
• contract_type":"fulltime
• location_type":"on site
• remote_scope":null,
• perks":[{"name":"25 days holiday"},{"name":"Birthday off"},{"name":"Pension matching"},{"name":"Phone allowance"},{"name":"Health care"},{"name":"Cycle to work"},{"name":"Employee assistance"},{"name":"PPE provided"},{"name":"IT equipment"},{"name":"Remote working"},{"name":"Gym discounts"},{"name":"Retail discounts"},{"name":"Company events"},{"name":"Travel expenses"},{"name":"Free broadband"},{"name":"Life insurance"},{"name":"Referral bonus"}],
• stated_min": null,
• stated_max": null,
• stated_absolute": null,
• salary_estimation_cot":"Field Service Engineer in Grantham: market around £32k–£40k gross annually with company van.",
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• },

Skills

Wi-Fi theory

Wi-Fi installation

Customer service

Troubleshooting

Problem solving

Education

Networking certs

Job description

YouFibre Limited is hiring a Field Service Engineer to install and optimise Wi‑Fi networks at customer premises in Grantham. The role covers on-site surveys, configuration, troubleshooting, and maintenance of home/business networks.

You will also upsell high‑speed packages using the latest ASUS routers and ensure top‑notch customer support. We offer a van, full-time hours (Tue–Sat 08:30–17:30), and a supportive team culture.